CategoryAsides

Spammers aren't who you think they are

Shady direct marketers exploit CAN SPAM to continue spamming but protect themselves from the law. This is something I’ve been talking about for a while (TWSD), and it’s nice to see the mainstream press noticing the same thing.
HT: Box of Meat

Keep subscribers happy

Mark Brownlow writes about engagement. “…the people we really need to keep happy are the subscribers.” Go read the whole thing.

Delivery case study

Mailchimp published a case study looking at a customer moving from sending in house to using Mailchimp.

How to fix delivery

For all of you that are asking “What do the ISPs want from us” Annalivia has posted a list of specifics that you can do to improve delivery.

Are you listening?

One of the more common complaints from senders is that ISPs won’t tell them what to do. Al Iverson takes this on in his post “Did you catch that?” He says: […] email service providers and marketers repeatedly [ask] for ISPs to tell them what the rules are. […] ISPs have been telling you what the rules are for years now. Stop feigning deafness. Changes are coming, and...

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