Shady direct marketers exploit CAN SPAM to continue spamming but protect themselves from the law. This is something I’ve been talking about for a while (TWSD), and it’s nice to see the mainstream press noticing the same thing.
HT: Box of Meat
Mickey's take on e360 settlement
Mickey has the full docs of the settlement, and talks about the implications of the confession of judgment.
Keep subscribers happy
Mark Brownlow writes about engagement. “…the people we really need to keep happy are the subscribers.” Go read the whole thing.
Delivery case study
Mailchimp published a case study looking at a customer moving from sending in house to using Mailchimp.
Time to step up
Neil Schwartzman reacts to yesterday’s link post.
How to fix delivery
For all of you that are asking “What do the ISPs want from us” Annalivia has posted a list of specifics that you can do to improve delivery.
TWSD: evade blocks
Al Iverson has responded to one of the comments on my “Changes” post.
AOL announces new postmaster pages
The new AOL postmaster pages are live at
AOL speaks about FBLs
Annalivia posts a guide to FBLs over on the AOL postmaster blog.
Are you listening?
One of the more common complaints from senders is that ISPs won’t tell them what to do. Al Iverson takes this on in his post “Did you catch that?” He says: […] email service providers and marketers repeatedly [ask] for ISPs to tell them what the rules are. […] ISPs have been telling you what the rules are for years now. Stop feigning deafness. Changes are coming, and...