I’ve seen a bunch of folks in different places looking for advice on what to do when they can’t get a response from a postmaster team, or a filtering company. I was all set to write yet another post about how silence is an answer. Digging through the archives, though, I see I’ve written about this twice already in the last 18 months. Well. OK then. Instead of retreading...
Yahoo seems to be having some massive system issues the last 24 hours or so. DNS has been down, mail was down. I’m seeing reports things are coming back now, but there’s a lot of backed up mail traffic and the congestion may take a few hours to resolve. If you have the ability to do traffic shaping on the sending end, now would be a good time to be extra conservative in your sending...
One of the ongoing arguments in deliverability is whether or not to use no-reply in the From address of email marketing. There are very strong opinions on both sides. I’ve even had people ask me to comment or ask me to back up their particular point of view. My point of view is pretty simple. This is a customer relationship issue not a delivery issue. The presence of a no-reply@ address in...
Over the last few weeks I’ve had a lot of discussions with folks about DMARC and the very slow adoption. A big upsurge and multiple Facebook discussions were triggered by the ZDNet article DMARCs abysmal adoption explains why email spoofing is still a thing. There are a lot of reasons DMARC’s adoption has been slow, and I’m working on a more comprehensive discussion. But one of...
A few days ago Cox disabled email address account creation for their domain. In recent years, fewer customers have taken advantage of a Cox Email account, so we decided to modify our email service to better serve our customers. As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts. Customers with Cox Email accounts...
Blogging has been a major part of our outreach and education here at WttW. It’s also the place where I work through some of my ideas. Most of what I do, particularly these days, is education. That means I need to be able to clearly model things in my head and explain that model to other folks. I work out a lot of the models and language here on the blog. Many times I think best through my...
Late last night folks started mentioning they were seeing data trickled into Google Postmaster tools. This morning, some of the domains for some of my clients are showing data.
Things aren’t fully back to normal, some of my clients are still showing no data for the last week. But things are getting back to normal and it looks like we will have older data.
Not necessarily more but more information about the current Google Postmaster Tools (GPT) outage. I’ve been reliably informed by folks inside Google that they’re aware of the outage and are working on it. I’ve been reliably informed by other folks in the industry that they have been told that there is an announcement coming about Google Postmaster Tools. That’s not a great...
… but it’s not what you might think. A few months ago we bought a Victorian terrace built right around the turn of the 20th century. Our first inclination was to zip it up in as much insulation as we could to bring a 19th century house up to 21st century standards. Then we took a class. Photo credit: Pekka Nikrus The class was on how to live in and maintain your period home in Dublin...
It’s been a bit of a problematic week for Google. In the last few days they’ve had a number of outages or problems across different services. There was a major outage of Google Calendar. All email, including some spam, was delivering to the primary tab instead of the correct tab. Additionally, Google postmaster tools hasn’t been updated in over a week. Google apparently blamed...
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