Category: Industry

ESP attacks, again. Be wary.

There seems to be an uptick in phishing attacks that have an impact on ESPs recently. Your CEO The most critical one is targeted spear-phishing attacks that claim to be internal documents sent by senior staff within the company, e.g. from the company CEO. It’s likely that the attached documents will compromise and backdoor your […]

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October 2015: The month in email

When you spend most of your day working on email and spam issues, it starts to cross into all aspects of your life. In October, I was amused by authors who find names in spam, SMTP-related t-shirts on camping trips, and spam that makes you laugh. Maybe I need a vacation? We were quite busy […]

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Deliverability, email and lessons learned from Insight2015

Deliverability is a challenge, I think everyone who has ever tried to send bulk mail will acknowledge that. There are a lot of reasons for this. One of the big reasons is that there are bad players who spend a lot of time trying to get around filters. And a lot of these people are […]

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Deliverability at Yahoo

We have multiple measures of deliverability. Ones that we don’t even let in the door, and then we have ones that customers indicated that they don’t want to be delivered.  – Jeff Bonforte, Senior VP Communications, Yahoo Mail Read a little more about Yahoo and spam over at Tech Insider, or listen to the podcast at […]

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Insight 2015 and upcoming talks

In about an hour I will be heading down to Monterey to give a talk at the MessageSystems Insight 2015 conference. I really wanted to go to the whole conference, as I’ve heard great things about previous ones. It just didn’t work with my schedule. I’ll be around this afternoon and tomorrow morning, though. So […]

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Truths and Myths about email deliverability

Ken Magill will be interviewing me on the Truths and Myths of Email Deliverability, November 12 at the 2015 All About eMail Virtual Conference & Expo. Ken has a bunch of questions he wants to ask me, but he’s also expecting to take a lot of questions from the audience as well. Speaking of myths, […]

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Finally! Spam has a purpose

Author Julie Czerneda posted about some of her writing techniques on Jim C. Hines’ blog today. Julie is one of my favorite authors. She’s a biologist so her science writing flows well for me. Too many folks try to write biology and get little nitpicky details wrong and it can disrupt the whole book for me. I […]

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Weird Lashback listings

I’m seeing some reports from various ESP folks that they’re experiencing an increase in Lashback listings the last day or so. They have contacted and are working with Lashback to identify what might be going on, if anything. I’ll update once I know more and have permission to share.

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Brian Krebs answers questions

Brian Krebs did an AMA on Reddit today answering a bunch of questions people had for him. I suggest taking a browse through his answers. A few quotes stood out for me. Q: Why do you think organizations seem to prefer “learning these lessons the hard way”? It doesn’t seem to be an information gap, […]

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88 Miles per hour!

A lot of advertisers are really getting into this whole Back to the Future Day thing. A number of companies are compiling emails related to the phenomenon. MailCharts Milled What other ads have folks seen referencing Marty and his trip back?

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  • Lost in the mists of time

    Over on the Farsight Security blog Joe St. Sauver talks about some of the early days of online abuse, on usenet. Laura and I were on the periphery of early usenet abuse, mostly as users, but Usenet (and IRC) around then were the places we both started with email abuse.No Comments

  • Ongoing Yahoo delays

    I've been hearing from folks over the last few days that they're seeing an uptick in deferrals from Yahoo! The deferrals are not uniform. ESPs report they're seeing some, but not all, customers affected. Other ESPs aren't seeing any changes. It's not just you. But it would be very worthwhile to dig into engagement and other stats. It's possible this is a new normal at Yahoo! and they're tightening filters to catch mail that doesn't fit their standards but was previously difficult to filter.No Comments

  • AOL starts using Sender Score Certification

    Good news for Sender Score Certified IPs. Return Path recently announced that AOL has joined the list of ISPs offering preferential treatment to certified IPs.  1 Comment