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Prepping for EEC

Tomorrow I head off to New Orleans to the EEC conference. It’s my first one and I’m really looking forward to meeting some of the people I only know online. I’ll be speaking on two panels on Friday: All You Ever Wanted to Know about Deliverability (But Were Afraid to Ask) at 10:50. This is […]

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M3AAWG 36 – San Francisco

So many familiar faces. So many new faces. This is my one M3AAWG this year and I’m so excited to be here. The organization has really grown and changed over the 10 years we’ve been a member. It’s only getting better and better. I’ll be tweeting from public sessions (and probably tweeting random things that […]

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10 experts in 50 minutes: predictions for 2016

I’m thrilled to be one of the email experts speaking at the 2016 predictions webinar hosted by SparkPost. Come join us!

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We’re hiring again and travel

We’re looking for a new employee. Full job details are available on our career page. I’m excited with how the company is growing and developing. I’m looking forward to seeing the candidates and what they can bring to us. For those of you going to the APSIS Email Marketing Evolved conference next week, I hope you will […]

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Thank You

Today will be my last day at Word to the Wise.  I joined WttW in December of 2014, and it has been a wonderful journey.  I have enjoyed working with Laura, Meri, and Steve, and I’ve enjoyed working with all of our clients helping solve their deliverability challenges. Laura has such a deep understanding and […]

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Unexpected break

Sorry for the unexpected break in blogging. Been dealing with some emergencies. Happy 4th to my fellow citizens. Happy late Canada day to all our northern friends. We’ll resume blogging next week.

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Sparkpost: Momentum in the Cloud

Today MessageSystems announced the launch of SparkPost: the world’s most advanced cloud email delivery service. Using the Momentum engine, SparkPost lets small and medium size companies have access to the tools previously reserved for larger companies.

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February 2015 – The month in email

This was a short and busy month at WttW! We attended another great M3AAWG conference, and had our usual share of interesting discussions, networking, and cocktails. I recapped our adventures here, and shared a photo of the people who keep your email safe while wearing kilts as well. We also commended Jayne Hitchcock on winning […]

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Friday fun stuff

Between the rampaging llamas and a photo optical illusion the internet has been a silly, silly place the last 24 hours. I have a little present for folks. I hinted there may be pictures from Kilt Day at M3AAWG in an earlier post. There are, and all of the subjects have granted permission for me […]

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Delays at Comcast

I’m seeing a significant amount of chatter on various lists that queues to Comcast are backing up right now. Looks to be something on their end. Error messages are 421 “Try again later.” I’ll see if I can find someone at Comcast to give me some info.

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  • HE.net DNS problems

    Hurricane Electric had a significant outage of their authoritative DNS servers this morning, causing them to return valid responses with no results for all(?) queries. This will have caused delivery problems for any mail going to domains using HE.net DNS - which will include some of their colocation customers, as well as users of their free services - but also will have caused reverse DNS to fail for most servers hosted by Hurricane Electric worldwide, so if any of your mail is being sent from HE hosted machines you may have seen problems. (We're HE customers so we noticed. Still happy with them as a vendor.)No Comments


  • 65.0.0.0/8 DNS issues

    If you're sending email from any address beginning with a 65 - in 65.0.0.0/8 - it's possible you'll see some delivery problems. Something appears to be broken with dnssec signatures for the reverse DNS zone, leading queries for reverse DNS to fail for anyone using a dnssec aware DNS resolver (which is almost everyone).1 Comment


  • Our green bar certificate is going away

    Later today we'll be switching from an Extended Validation ("green bar") SSL certificate to a Domain Validation certificate. This isn't exactly a planned change but I'm waiting for responses from Comodo before I go into it too much. I'll share some more details next week.3 Comments


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