Dear Laura, I’m a little confused by the term “no auth / no entry”. Gmail and other major receivers seem to be moving towards requiring authentication before they’ll even consider delivery. Does this just mean SPF and DKIM, or does this mean the much more stringent DMARC, as well? Thanks, No Shirt, No Shoes, No What Now? Shirtless & Shoeless, “No auth / no entry” is...
Dear Laura, I heard recently that both Gmail and Yahoo will require DMARC authentication in early 2016 or images will be automatically blocked. Is that correct? And if so, do you know when they will be requiring DMARC? A DMARC-Overwhelmed Admin Dear Overwhelmed, There are three things going on here, all of which are related to DMARC but are very different in how it affects mail delivery...
I’ve been hearing a lot lately about DMARC. Being at M3AAWG has increased that. Last night we were at dinner and heard from the next table “And they’re not even publishing DMARC!!!!” I know DMARC is the future. I know folks are going to have to start publishing DMARC records. I also know that the protocol is the future. I am also not sure that most companies are ready for...
Dear Laura, I have a client moving from an external ESP to an internal system. They send approximately eight million messages per year, and these are primarily survey emails on behalf of their clients. We’ve had some conversations about authentication, and I’m trying to help them figure out if they just need DMARC or if they also need DKIM and SPF. It seems some ISPs prefer different methods, and...
Ask the Expert: How Can Email Marketers Stay Out of Gmail Jail and in the Inbox? The expert in question is an old friend of mine, Andrew Barrett. I met Andrew online in the late 90s, and we worked together (briefly) at MAPS. He was out of email for a while, but I’m pleased he came back to share his talents with us. The information in the article is valuable for anyone who struggles with...
The email solicitation that made me vow to never work with this company again. When sending unsolicited email, you never know how the recipient is going to respond. Writing a public blog post calling you out can happen. The 2016 Sparkies. Sparkpost is looking for nominations for their email marketing awards. Win a trip to Insight 2016! 5 CAN SPAM myths. Send Grid’s General Counsel speaks...
I don’t always do predictions posts, even though they’re popular. Most years I skip them because I don’t see major changes in the email space. And, I’m not the type to just write a prediction post just to post a prediction. This year, though, I do see changes for everyone in the email space. Most of them center on finally having to deal with the technical debt that’s been accumulating over the...
When the Domain Name System was designed thirty years ago the concept behind it was pretty simple. It’s mostly just a distributed database that lets you map hostname / query-type pairs to values. If you want to know the IP address of cnn.com, you look up {cnn.com, A} and get back a couple of IP addresses. If you want to know where to send mail for aol.com users, you look up {aol.com, MX}...
Like many bits of technology, email is often set-and-forget. Everything is checked and rechecked during setup, and then no one goes back and looks at it again. But mail programs are not static, and people make changes. These changes don’t really break things, but over time they can create their own set of problems. Setting aside some time every quarter or even every year to check and make...
Terry Zink at Microsoft posted earlier this week that Office365/Exchange Online Protection will have a significant change this week. Office365 uses Exchange Online Protection (EOP) for spam filtering and email protection. One of the requirements to send to EOP over IPv6 is to have the email authenticated with either SPF or DKIM. If the mail sent to Office365/EOP over IPv6 is not authenticated...
RSS - Posts