As of 7/22/15, 1:17 PM, Google reports the issue is resolved. Over on the mailop list multiple people are reporting delivery problems to Gmail. The Google status page confirms this: 7/22/15, 12:14 PM: We’re investigating reports of an issue with Gmail. We will provide more information shortly. Users may experience message delivery delays. These delays are happening over both IPv4 and...
Google announced new postmaster tools for senders sending to Gmail. The Gmail Postmaster Tools are to help “qualified high-volume senders analyze their email, including data on delivery errors, spam reports, and reputation.” The updated postmaster pages also include Gmail’s best practices for bulk senders. Postmaster Tools by Gmail Update: ReturnPath has a blog post that...
Gmail has some extremely complex filters. They’re machine learning based and measure hundreds of things about incoming mail. The filters are continually adjusting to changes and updating how they treat specific mail. One consequence of continually adjusting machine learning filters is that filtering is not static. What passes to the inbox now, may not pass in a couple hours. One of the...
Yesterday I published an article talking about an engagement webinar hosted by the EEC and DMA. I made a couple predictions about what would be said. ISPs do monitor engagement, even if they do it differently than senders thought. Engagement is important for inbox delivery at some ISPs. Different ISPs have different ways of making inbox decisions. Engagement will matter more in the future. And...
Welcome to a whole new year. It seems the changing of the year brings out people predicting what they think will happen in the coming year. It’s something I’ve indulged in a couple times over my years of blogging, but email is a generally stable technology and it’s kind of boring to predict a new interface or a minor tweak to filters. Of course, many bloggers will go way out on...
The team behind Google’s new Inbox app did an “Ask us Anything” Q&A with reddit on December 3rd. The team consisted of a Product Manager, Designer, and Software Engineer and for two hours the team answered all sorts of questions. Most of the questions were about new features or supporting additional email providers and it showed just how new this app is, it’s not quite ready to be your...
Gmail announced today on their blog a new product “Inbox” to help make the inbox more useful and more of a center of activity. “We get more email now than ever, important information is buried inside messages, and our most important tasks can slip through the cracks—especially when we’re working on our phones. For many of us, dealing with email has become a daily chore that...
Isn’t August the month where things are supposed to slow down? We’re still waiting for that to happen around here… it’s been great to be busy, but we’re hoping to continue to carve out more time for blogging as we move into the fall. As usual, we reported on a mix of industry trends and news, the persistence of spam, and did a deep dive into an interesting technical topic. Let’s start there:...
Gmail recently started accepting mail (and calendar invitations) with non-Latin characters. A lot of fraudulent emails use non-Latin characters as a way to fool users. Google is on top of these security issues, however, and is now throwing away some mail with non-Latin characters. the Unicode community has identified suspicious combinations of letters that could be misleading, and Gmail will now...
Each month, we like to focus on a core email feature or function and present an overview for people looking to learn more. This month, we addressed authentication with SPF. We also talked about feedback mechanisms, and the importance for senders to participate in FBL processes. In our ongoing discussions about spam filters, we took a look at the state of our own inboxes and lamented the challenge...
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