JD posed a question in my post about Postini and trying to sort out a customer getting marked as spam by their filtering mechanism and I think it bears more discussion than can be done in comments. And sure, it’s a best practice for filtering companies to respond politely to requests from filterees. But is it a requirement? Do senders have a right to demand explanations? There is not really an...
AOL announced today they are launching a postmaster blog
I’ll be updating the blogroll, too. I’ve been checking out some new delivery / marketing blogs the last few weeks.
This press release has been discussed in a lot of groups and sites I read. One of my favorite comments comes from one of the filter developers at a large ISP. He was asked “does the overuse/misuse of the this-is-spam button significantly affect the ability to do your job?” His response, reposted with permission, The customer is always right. In my opinion, there is no such thing as...
… wherein I rename this blog “What change did Yahoo make today.” No, really, I like the guys at Yahoo a lot, but really, occasionally I would like to blog about something different! Today’s change, actually yesterday’s, is that Yahoo has closed their beta FBL program to changes or additions. It is a beta program, this is not unexpected. They will be making changes...
A few weeks ago, NetworkWorld posted an interview with Mark Risher of Yahoo. In it, Mark talked about how Yahoo had no plans to outright block or refuse any unauthenticated email. Of course authentication will be a large part of their decision making for incoming emails but they cannot just refuse to accept mail that is unauthenticated, because there are times when unauthenticated email is the...
A number of people have posted to various mailing lists and made blog posts pointing to the Yahoo Mail blog post discussing recent problems Yahoo was having with mail. The general feeling seemed to be “AHA! That’s what is wrong!” Unlike many of my peers, I do not think this explains the delivery problems senders have been seeing while attempting to deliver mail to Yahoo. The...
You may have noticed increase in delays and rejections from Yahoo. I am certainly seeing a lot of customers complaining and hearing a lot of other delivery people commenting on problems getting mail into Yahoo. I have even heard from multiple ISPs that are struggling with full queues and delayed email. No solutions or suggestions right now, just that everyone is having problems right now. I...
It has been a rather busy day today, I do not have a full blog post. I did see a couple posts come across my RSS feeds. Both of them have content I want to talk about and discuss in a little more detail, as I think they touched on some very interesting issues. Network World has an article interviewing Mark Risher from Yahoo. The article discusses Yahoo’s use of DomainKeys as part of their...
Late last week I heard from someone at AOL they were seeing strange traffic from a major ESP, that looked like the ESP was an open relay. This morning I received an email from AOL detailing what happened as relayed by the ESP. IronPort Open Relay Vulnerability Systems Affected IronPort A60 running software version 2.5.4-005. According to IronPort, later devices and software versions using the...
In the past, bulk senders who wanted Microsoft to check SenderID had to email information to a special Microsoft address. Microsoft would then cache the senderID data from the sender’s DNS records and verify incoming email. Microsoft has simplified the process and now has a webform to submit the data. ; In order to submit your information you will need a contact email address, the domains that...
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