There’s a lot of discussion going on about just what GDPR requires, and of who, and in which jurisdictions. German organizations in particular have been more aggressive than most about wanting to see opt-in confirmation for years and now seem to be adding “because GDPR” to their arguments. I’m still not sure how this is going to shake out, but I’m beginning to see...
A Minute of Email
Vala from Salesforce shared this infographic this morning.
(from Statista)
It estimates that in one minute on the 2017 Internet there were 25,000 tweets, 3.8 million google searches, 29 million SMS messages and 156 million emails sent.
Email is still a pretty vibrant messaging channel.
Spam isn't going away
I got a piece of B2B spam last week that showed in several different ways why spam isn’t going away any time soon. Systemic problems dealing with abuse at scale at Google. Ethics problems at Cloudflare. Problems dealing with abuse at scale at Amazon. Cultural problems in India, several times over. Buckle up. The spam content The spam email itself looks pretty much like any business email...
AOL Changes
We’ve known for a while that AOL email infrastructure is going to be merging with Yahoo’s, but apparently it’s happening sooner than anyone expected. The MXes for aol.com will be migrated to Yahoo infrastructure around February 1st. Reading between the lines I expect that this isn’t a flag day, and much of the rest of the AOL email infrastructure will be in use for a while...
Tempo
When we say that you might just be sending too much email and fatiguing or annoying the recipient into unsubscribing or hitting spam, this is the sort of thing we mean. Three emails (to the same email address) in four minutes might be a bit much. If you can’t combine the content you want to send into a single personalized email, maybe spread deliveries out a bit? Or even not send all of it...
That Should Be A Word
What … is your name?
For some reason otherwise legitimate ESPs have over the years picked up a habit of obfuscating who they are. I don’t mean those cases where they use a customers subdomain for their infrastructure or bounce address. If the customer is Harper Collins then mail “from” @bounce.e.harpercollins.com sent from a server claiming to be mail3871.e.harpercollins.com isn’t unreasonable...
Meltdown & Spectre, Oh My
If you follow any infosec sources you’ve probably already heard a lot about Meltdown and Spectre, Kaiser and KPTI. If not, you’ve probably seen headlines like Major flaw in millions of Intel chips revealed or Intel sells off for a second day as massive security exploit shakes the stock. What is it? These are all about a cluster of related security issues that exploit features shared...
Authentication is about Identity, not Virtue
I just got some mail claiming to be from “Bank of America <secure@bofasecure.com>”. It passes SPF: Received-SPF: Pass (sender SPF authorized) identity=mailfrom; client-ip=185.235.176.160; helo=bofasecure.com; It passes DKIM: Authentication-Results: mx.wordtothewise.com (amavisd-new); dkim=pass (1024-bit key) header.d=bofasecure.com The visible RFC 822 From address is strictly...
Organizational Domain
We often want to know whether two hostnames are controlled by the same person, or not. One case for that is cookie privacy in web browsers. We want pages at www.blighty.com and images.blighty.com and blighty.com to all be able to set and read cookies for each other – so a user only needs to log in once for pages or images on all of them to work well together. So we allow all of them to...