A bunch of folks today mentioned they were seeing poor reputation for formerly good reputations on Google Postmaster Tools. I’m seeing a lot of screen shots that look like this one. It looks like something is going on over there that has nothing to do with actual reputation. Could be a reporting bug, could be a filtering problem. I’m not seeing people mention delivery problems, just...
Earlier this month Google announced a new set of tools for senders at their Postmaster Tools site. To get into the site you need to login to Google, but they also have a handy support page that doesn’t require a login for folks who want to see what the page is about. We did register, but don’t send enough mail to get any data back from Google. However, the nice folks at SendGrid were...
Google Apps for ISPs is being shut down. While this was a scheduled end of life, apparently some users weren’t notified (always keep the contact email address up to date at your vendor!) and other users were told that it would be discontinued in July and were surprised when their service was turned off a month earlier than they expected. I’ve not seen any reports of mail bouncing due...
2014 has been a busy and exciting year at Word to the Wise (look for more on that in a year-end wrap-up post next week!) and this month was particularly thrilling for us as we officially doubled our size with the addition of Josh and Meri on our client services team. If you’re a regular reader of our blog, you’ve probably spotted Josh’s byline on a few posts: Google’s Inbox Team answers questions...
I’ve not had a chance to read it, yet, but the transcript of the September hearing for the wiretapping case against Google is available. (pdf download)
Looking back through the month of September there were a couple things talked about on the blog. Legal cases discussed I wrote quite a bit about the Google wiretapping case. In this potential class action suit, a number of plaintiffs are suing Google for intercepting emails in violation of the federal wiretapping statutes and state wiretapping laws. On September 5th I attended a hearing on...
Yesterday I reported that the judge had ruled on Google’s motion to dismiss. Today I’ll take a little bit deeper look at the case and the interesting things that were in denial of the motion to dismiss. Google is being sued for violations of federal wiretapping laws, the California invasion of privacy act (CIPA) and wiretapping laws in Florida, Pennsylvania and Maryland. This lawsuit...
Judge Koh published her ruling on Google’s motion to dismiss today. It’s a 43 page ruling, which I’m still digesting. But the short answer is that Google’s motion was denied almost in total. Google’s motion was granted for two of the claims: that email is confidential as defined by the California Invasion of Privacy Act (CIPA, section 632) and dismissal of a claim...
A couple questions in the previous discussion thread about the Google privacy case. Both concern permission granted to Google to scan emails. Google’s stance about this is fairly simple. Gmail users give explicit permission for their mail to be scanned. People who send mail to Gmail users give implicit permission for their mail to be scanned. The plaintiff’s lawyers are alleging that...
I spent yesterday afternoon in Judge Koh’s courtroom listening to arguments on whether or not the class action suit against Google based on their scanning of emails for advertising purposes can go forward. This is the case that made news a few weeks ago because Google stated in their brief that users have “no expectation of privacy” in using online services. That does appear to...
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