It’s been a crazy week here at M3AAWG. I have a lot of stuff to blog about, but I think one of the really important things to get out is the new unblock request page at Outlook / Hotmail. Submit your IPs and it will be reviewed. (Apologies for the repeated bad links. I’m blaming con crud, lack of sleep and MSN/Hotmail/Office/Outlook for having so many domains I can’t keep them...
One of the new bits of information to come out of the EEC15 deliverability discussions is how Hotmail is looking at engagement differently than other webmail providers. Many webmail providers really do look at overall engagement with a mail when making delivery decisions. And this really impacts new subscribers the most. If there is a mailing where a lot of subscribers are engaged, then new...
Welcome to a whole new year. It seems the changing of the year brings out people predicting what they think will happen in the coming year. It’s something I’ve indulged in a couple times over my years of blogging, but email is a generally stable technology and it’s kind of boring to predict a new interface or a minor tweak to filters. Of course, many bloggers will go way out on...
Looks like Hotmail / Microsoft is having a rather bad day. Their DNS seems to be intermittent. While they were down a while ago they were returning SERVFAIL for some DNS lookups, including MX lookups. For senders who have the DNS data in their recursive resolvers, this will have no impact. For senders who either don’t have the data cached or who have the data expire before the servers come...
ISPs are continually developing tools for their users. Some of the newer tools are automatic filters that help users organize the volumes of mail they’re getting. Gmail released Priority Inbox over a year ago. Hotmail announced new filters as part of Wave 5 back in October. All of these announcements cause much consternation in the email marketing industry. Just today there was a long...
Microsoft announced a number of changes to the Hotmail interface today. It doesn’t look like this will affect how mail is received, but will affect how users can interact with it.
As always, the best advice I can give you is send mail people want and like.
Ken announced yesterday that Holomaxx dropped their suits against Ironport and ReturnPath. Suits against Yahoo and Hotmail are still active. In the Yahoo case, there is a case management meeting on January 14th. In the Microsoft case, a response the complaint is due by December 17th. I’m not quite sure what happened to prompt this change, but I think it makes it even more unlikely that the...
In the past, bulk senders who wanted Microsoft to check SenderID had to email information to a special Microsoft address. Microsoft would then cache the senderID data from the sender’s DNS records and verify incoming email. Microsoft has simplified the process and now has a webform to submit the data. ; In order to submit your information you will need a contact email address, the domains that...
A number of ISPs have email information and postmaster sites available. I found myself compiling a list of them for a client today and thought that I would put up a list here.
AOL:
Juno/Netzero/UnitedOnline:
MSN/Hotmail:
RoadRunner:
Spamcop:
Yahoo:
Ken Magill comments on the reaction of truthout.org to being blocked by AOL and Hotmail.
I do agree with Al, if both AOL and Hotmail are blocking your email, then you’re doing something wrong.
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