I’m thrilled to be one of the email experts speaking at the 2016 predictions webinar hosted by SparkPost.
Come join us!
January 7, 2016
10 experts in 50 minutes: predictions for 2016
07January
January 6, 2016
Facebook scams move to LinkedIn
06January
There’s a fairly common Facebook scam where someone clones an account, then sends out friend requests to friends of that person. This actually happened to a friend over the holiday break. The only problem was that most of the folks who got friend requests were actually security people. Security people who thought it was very, very funny to play along with said scammer. The scam account...
January 5, 2016
Random thoughts on reporting abuse
05January
On IRC today, someone mentioned an Ars Technica article discussing how a research team tried to contact Xfinity about a security flaw in their home security system. We attempted to contact anyone responsible for the security of Xfinity home security devices at the following addresses: security@xfinity.com; secure@xfinity.com; support@xfinity.com; info@xfinity.com; abuse@xfinity.com, but we did...
January 4, 2016
December 2015: The month in email
04January
Happy 2016! We enjoyed a bit of a break over the holidays and hope you did too. Here’s our December wrap up – look for a year-end post later this week, as well as our predictions for the year ahead. I got a bit of a head start on those predictions in my post at the beginning of December on email security and other important issues that I think will dominate the email landscape in 2016...
December 29, 2015
Doing it right
29December
It’s that time of the year – marketers send more email than usual, recipients unsubscribe from their lists. Clicking on the unsubscription link in the email I just received took me to an unsubscription landing page. The box for my email address was prepopulated based on the cookie in the unsubscription link, the default setting is to unsubscribe me from all mail from the sender and...
December 23, 2015
Happy Holidays
23December
Blogging will be light (or non-existent) for the next week or so. I leave you with Valeria and her first Christmas tree from many years ago.
The kittens are older now, we can have a tree complete with lights AND ornaments.
See y’all in the new year!
December 22, 2015
New FBL information
22December
A couple new bits of information for folks interested in participating in feedback loops. If you’re an ESP, you’ll want to sign up for the two new FBLs that were released this month. XS4ALL and Telenor are now offering complaint feeds to senders. If you’re a mail recipient and want the ability to report spam, try the new browser/MUA plugins for reporting spam released by the...
December 18, 2015
DoorDash gets it
18December
December 17, 2015
Increase in unsubscribes
17December
UPDATE 12/17/2015 2:30PM Pacific: I heard from Josh, the CEO of Unroll.me. He says: Senders are seeing a spike in unsubscribe requests because Unroll.Me has been improving the process it uses to unsubscribe our users from emails they have chosen to unsubscribe from. This isn’t a bug and everything is working as it should. This spike they are seeing is temporary and should level out once our...
December 15, 2015
Holiday season
15December
We’re 10 days out from Christmas, 9 days out from the end of binge-shopping-season (and 11 days out from return season). Unlike previous years, I haven’t heard of any significant delivery challenges. Most of what I’m hearing is the normal day-to-day stuff. There’s a little more of it, but nothing like in years past where ISPs melted down or giant companies got SBLed. This...
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