CategoryIndustry

October 4, 2016

Yahoo collaborating with US intelligence agencies

By laura

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04October

Today it was revealed that Yahoo has been scanning people’s email for the federal government. Yahoo Inc last year secretly built a custom software program to search all of its customers’ incoming emails for specific information provided by U.S. intelligence officials, according to people familiar with the matter. The company complied with a classified U.S. government demand, scanning...

September 29, 2016

Vague reports of Yahoo problems

By laura

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29September

A number of people, on different forums, have been asking if anyone is seeing a higher bounce rate than usual with Yahoo. Not sure exactly what’s going on here. As I understand it, folks are talking with Yahoo about it. If I hear anything more, I’ll share. For now, though, if you’re seeing a small increase in Yahoo bounces (or other weirdnesses) others are seeing something odd...

September 28, 2016

Censorship and free speech online

By laura

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28September

One of the things I discovered yesterday while looking at Krebs on Security was that Google Alphabet has a program to provide hosting and dDOS protection for journalists.  Project Shield, as it’s called, is a free service for approved applicants that keeps up websites that might be taken down otherwise. Eligible organizations include those providing news, information on human rights and...

September 27, 2016

The Cyber and The Security

By laura

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27September

Cybersecurity has been on my mind lately. There is a lot of bad stuff going on, from giant dDOS attacks, to subscription bombing, to the ongoing low level harassment that some people have to deal with on a daily basis. I’ve written a lot about how I think marketers are going to have to step up and stop being a conduit for abuse. I do believe this. There are a lot of different issues to...

September 26, 2016

iOS List Unsubscribe Functionality

By laura

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26September

Al did a great post over on Spamresource about the how the new list unsubscribe function in the default mail client from iOS10. What’s been interesting to me is how much I’m hearing from ESP folks about how their customers want it gone. If you don’t know what we’re talking about, in the default mail client on iOS10, Apple is now offering a way to unsubscribe from list mail...

September 22, 2016

Security issues affect us all

By laura

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22September

I’ve been talking about security more on the blog. A lot of that is because the security issues are directly affecting many senders. The biggest effect recently has been on companies ending up on the SBL because their signup forms were the target of a subscription attack. But there are other things affecting online spaces that are security related. Right now not much of it is affecting...

September 20, 2016

Upcoming events

By laura

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20September

Next month I’ll be in London for the Email Innovations Summit. This will be an updated version of what you need to know to talk with technical folks. In early December I’ll be doing a DMA webinar discussing the subscription bombings. That’s still in the works. I’m looking at some events for next year. I am planning on being at M3AAWG in San Francisco in February. I’m...

September 19, 2016

Ongoing subscription form abuse

By laura

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19September

Last week Spamhaus posted information on the ongoing subscription attacks. They provided a more information about them that was not make public previously, including some information about the volume of mail some targets received. Today SendGrid also blogged about this, going into a little more detail about why senders should care about this. They also provided a number of suggestions for how to...

September 16, 2016

Spamhaus and subscription bombing

By laura

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16September

Spamhaus released a blog post today discussing the recent subscription bombing: Subscription bombing COI captcha and the next generation of mail bombs. As I mentioned in my initial posts, this abusive behavior goes beyond spamming. This is using email to harass individuals. Spamhaus even mentions a potential service that can be used to do these kinds of mailbombing. Things folks need to know is...

September 15, 2016

Mail Client Improvements

By laura

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15September

There’s been extensive and ongoing development of email through the years, but much of it has been behind the scenes. We were focused on the technology and safety and robustness of the channel. We’re not done yet, but things are much better than they were. The good part of that is there is some space to make improvements to the inbox as well. Over the last few months there have been a...