Return Path Changes certification standards

Return Path recently announced changes to their certification program. They will no longer be certifying 3rd party mailers. We will no longer certify mail streams which are strictly comprised of “third-party marketing” email (e.g., email-based advertising that is not accompanied by content and is sent on behalf of a different company than the one to which the end user subscribed in...

Project Omnivore

Ben at Mailchimp has posted some information about Project Omnivore. This is a predictive system that not only predicts potential abuse, but can also be used to predict poor campaigns. Steve and I had a chance to see Omnivore in action when we were in Atlanta last fall, and were impressed by the accuracy for bad stuff. It seems, however, that Omnivore is useful to predict good behaviour as well...

Delivery case study

Mailchimp published a case study looking at a customer moving from sending in house to using Mailchimp.

Your delivery is yours, not your ESPs

Ken is right. As he almost always is. I received a cold-call voicemail yesterday from a representative of an e-mail service provider looking to do a barter deal. Never mind I’m not the person to approach for barter deals—or any other type of non-editorial issue, for that matter—the sales rep made one statement that made me cringe. “Our delivery rates are very high,” she said. That statement has...

Monitoring customers at ESPs

In the past I’ve talked about vetting clients, and what best effort encompasses when ESPS try to keep bad actors out of their systems. But what does an ESP do to monitor clients ongoing? Al Iverson from ExactTarget says that they: Look at what clients are doing constantly. If too much of a client’s list is filtered out at import, If too much of their mail bounces, If they receive too...

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