This morning I received a great example of a 3rd party email that I thought I’d share with all of you. What’s so great about it? It’s sent from the company I actually gave my email address to: Macheist. It tells me why I’m getting this email: I purchased Fantastical back in 2013 It introduces me to Fantastical’s new product: Fantastical 2 for iPad and iPhone...
Neil has a post up about the “opt-in” form that we were all confronted with when logging into the hotel wifi at M3AAWG last week. They aren’t the only hotel asking for email addresses, I’ve seen other folks comment about how they were required to provide an email address AND opt-in to receive email offers before they were allowed onto the hotel network. Mind you...
Both Steve and I are trying to get answers from Amazon, Target and Epsilon about how Target acquired our Amazon specific email addresses. Target phone reps told us the mail we got was a phish, Epsilon is refusing to acknowledge Target is a customer and Amazon has promised us “they’re looking into it.” Meanwhile, an address of mine was transferred from one customer of an ESP to...
The Canadian Anti-Spam law takes effect this summer. EmailKarma has a guest post by Shaun Brown that talks about how to handle current opt-in subscribers under the law. Express consents, obtained before CASL comes into force, to collect or to use electronic addresses to send commercial electronic messages will be recognized as being compliant with CASL. What does “grandfathering” mean...
A few months ago, Ken Magill asked marketers, including the folks at Only Influencers to provide him with questions to pass along to Spamhaus. Spamhaus answered the first set in March, but then were hit with the Stophaus attack and put answering further questions on hold. Last week, they provided a second set of answers and this week they provided a third. Nothing in there is surprising, but...
Recently, I started getting “1 sale a day!” emails from buy.com. I’ve made purchases from Buy in the past and generally have been content to get emails from them. They’re not always relevant, but hey, it’s relatively non-intrustive marketing. When they started this new program, they just started mailing: no warning, no introduction, nothing. So I decided to opt out...
I’ve talked a lot about engagement here over the years and how increasing engagement can increase inbox delivery. But does driving engagement always improve delivery? Take LinkedIn as an example. LinkedIn has started to pop-up a link when users log in. This popup suggests that the user endorse a connection for a particular skill. When the user clicks on the popup, an email is sent to the...
What is a spamtrap? According to a post I saw on Twitter: By definition, a spam trap is an email address maintained by an ISP or third party, which neither clicks nor opens emails, meaning it does not actively engage with the emails it receives. That’s not the definition of a spamtrap at all. A spam trap is an email address that does not belong to an actual person but still receives...
I’ve talked a little bit about political and activist mail in the past. In general, I believe political mailers tend to be aggressive in their address collection techniques and sloppy in acquiring permission. For the most part, politicians can get away with aggressive email marketing in a way that commercial emailers can’t always. The laws for commercial email don’t really apply...
Want to see a WWF style smackdown? Put a marketer and a delivery expert in a room and ask them to discuss frequency and whether or not more mail is better. The marketer will point to the bottom line and how much more money they make when they increase frequency. The delivery expert will point to inbox rates and user engagement and point out that too much mail drives users to ignore the mail. This...
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