BLOG

Tag: opt-in

Rancid Slime and Email Marketing

Despite what some email marketers may tell you there are times when it’s really not appropriate to try and add someones email address to your list. I just opened a pot of yogurt and instead of a smooth, creamy dessert there was a sticky brown slurry dotted with firm white chunks – looking like hot-and-sour […]

2 Comments

Opt-in vs. opt-out

Jeanne has a great post up at ClickZ comparing the performance of mail to an opt-in list to performance of mail to an opt-out list. The article looks at opens, clicks and click through rates over 7 quarters (Q1 – Q4 2010; Q1 – Q3 2011) covering 330 million emails. I strongly suggest anyone interested […]

No Comments

Where do subscribers come from?

Do you know all the ways subscribers can get on your lists? Are you sure? I recently used the contact form belonging to a marketing company to inform them that someone had stolen my email address from their database and I was receiving spam to the address only they had. They had an opt-out link […]

5 Comments

New EU directives

The EU has published consumer protection directives. Members states have 2 years to implement and enforce these directives. The interesting bit is this: 3) Banning pre-ticked boxes on websites When shopping online – for instance buying a plane ticket – you may be offered additional options during the purchase process, such as travel insurance or […]

3 Comments

Censorship, email and politics

Spamfiltering blocks email. This is something we all know and understand. For most people, that is everyone who doesn’t manage an email server or work in the delivery field or create spamfilters, filtering is a totally unseen process. The only time the average person notices filters is when they break. The breakage could be blocking […]

4 Comments

Email Change of Address

How many readers have ever submitted an email change of address form? How many readers even know where to go to submit an email change of address form? And I’m not talking about going to a particular retailer and saying “change my email address” I’m talking about using one of the companies that offer email […]

3 Comments

Are you sure? Part 2

There was a bit of discussion about yesterday’s blog post over on my G+ circles. One person was telling me that “did you forget you opted-in?” was a perfectly valid question. He also commented he’s had the same address for 20 years and that he does, sometimes forget he opted in to mail years ago. […]

5 Comments

Are you sure you didn't opt in?

Yes, really. I’m sure I didn’t opt-in. I get a lot of spam. I get a lot of spam to addresses that aren’t used to sign up for mail. But it seems inevitable that when I bring up examples of receiving spam I inevitably get asked, “Are you sure you didn’t opt-in?” On one level […]

2 Comments

Evangelizing Permission

Last week the Only Influencers email discussion group tackled this question posed by Ken Magill. How do you gently educate one’s customers or employer to use permission-based marketing? Ken published the responses in his Tuesday newsletter. For a number of reasons I didn’t participate in the conversation, but I’ve been thinking about the question a […]

2 Comments

Change is required

I get a lot of calls from senders who tell me that they have not changed what they were doing, but all of a sudden their mail isn’t performing the way it used to. Sometimes it’s simply less effective marketing, but more often than not the issue is mail being blocked or filtered to the […]

1 Comment