A lot of people, including myself, are using opens as one of the measures of engagement. This, as a general rule, is not a bad measure. However, there are people who will open email not because they’re interested in it, but because they know it is spam. Take, for instance, the email address I acquired in 1993. Yes, I still have this address. I stopped using it to sign up for lists in 1999...
You want to sell me a list?
Over the years, some of my clients have found it expedient to give me email addresses at their domains. These addresses forward mail addressed to laura@clientsite to my own mailbox. Generally these are so I can be added to internal mailing lists and have access to their internal tools. It’s often amusing to see the spam that comes through to those addresses. Over the last few weeks...
Tagged.com's newest trick
I signed up a disposable address at tagged.com last summer, to see how their signup process went and how aggressive they were at marketing. They mailed me maybe a dozen times over the course of a month and then the mail stopped. Until today. Today I got two messages from tagged.com, one from Sophia C (33) and one from Melinda E (27). The messages are identical except for the names and some of the...
Social network spam
I’ve been seeing more and more social network spam recently, mostly on twitter. In some ways it’s even more annoying than email spam. Here I am, happily having a conversation with a friend and then some spammer sticks their nose in and tweets “myproduct will solve your problem!” It’s happened twice in the last week. In most recent example, I was asking my twitter...
TWSD: Using FOIA requests for email addresses
Mickey has a good summary of what’s going on in Maine where the courts forced the Department of Inland Fisheries and Wildlife to sell the email addresses of license purchasers to a commercial company. There isn’t permission associated with this and the commercial company has no pretense that the recipients want to receive mail from them. This is a bad idea and a bad way to get email...
Spammers aren't who you think they are
Shady direct marketers exploit CAN SPAM to continue spamming but protect themselves from the law. This is something I’ve been talking about for a while (TWSD), and it’s nice to see the mainstream press noticing the same thing.
HT: Box of Meat
Important notification spammers break the law
I’m currently being inundated at multiple address with spam advertising spamming services. Most of these notices have the subject line: IMPORTANT NOTIFICATION. The text includes: E-mail newsletters, opt-in e-mail campaigns, e-zines, and other forms of responsible e-mail marketing are the norm for larger Internet businesses – why not yours? Click Here to Find Out More Info! We can...
The good, the typical and the ugly
In the theme of the ongoing discussions about ESPs and their role in the email ecosystem, I thought I’d present some examples of how different ESPs work. The good ESPs are those that set and enforce higher standards than the ISPs. They invest money and time in both proactive and reactive policy enforcement. On Monday I’ll talk about these standards, and the benefits of implementing...
TWSD: keep spamming even when they say they'll stop
About a month ago I posted about receiving spam from a psychic attempting to sell me candles and stuff. The spammer was sending mail from a company called “Garden of Sound” using an ESP called OnLetterhead. A brief investigation led me to believe that unsubscribing from the mail was not going to do anything. The post prompted an email from Scott B. the VP of Marketing of the company...
I don't have a "this is spam" button
Here at Word to the Wise we have some unique requirements for mail. For instance, I need to be able to receive examples of emails that are being blocked elsewhere in order to do my job. This means not only do we not outsource mail to someone else, we also run limited spam filtering on the server side. It does mean I have to wade through a bit more spam than others do, but that’s generally...