CategoryIndustry

January 2, 2015

December 2014: The month in email

By laura
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02January

2014 has been a busy and exciting year at Word to the Wise (look for more on that in a year-end wrap-up post next week!) and this month was particularly thrilling for us as we officially doubled our size with the addition of Josh and Meri on our client services team. If you’re a regular reader of our blog, you’ve probably spotted Josh’s byline on a few posts: Google’s Inbox Team answers questions...

December 30, 2014

Top Commented Blog Posts on WttW in 2014

By josh
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30December

Here are the top 6 most commented on blog topics our Industry News & Analysis blog. In April, Laura wrote about the ins and outs about Domain-based Message Authentication, Reporting & Conformance also known as DMARC.  If you are not familiar with DMARC or want to know the differences between strict and relaxed alignment, read the blog post here. Earlier this year WttW’s website was...

December 16, 2014

Google's Inbox Team answers questions on Reddit

By josh
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16December

The team behind Google’s new Inbox app did an “Ask us Anything” Q&A with reddit on December 3rd. The team consisted of a Product Manager, Designer, and Software Engineer and for two hours the team answered all sorts of questions. Most of the questions were about new features or supporting additional email providers and it showed just how new this app is, it’s not quite ready to be your...

December 15, 2014

Our new team members

By laura
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15December

This has been a busy year here at Word to the Wise. We started out launching our new website in Q1 and have been busily growing our client base. In order to meet the increased demand for our expertise, we’ve brought in new team members. Meri has been working with us for a few months, helping me with client research and generally keeping my schedule under control. She was previously in ops...

December 3, 2014

November 2014 – the month in email

By laura
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03December

Over the years, we get many of the same questions again and again. This isn’t a complaint; it’s a useful opportunity for us to check in and see if the technologies, policies and best practices have evolved over time, or if our previous recommendations still stand. One example this month of something that has changed (the situation has improved a bit): Using URL shorteners and one that has not:...

December 2, 2014

Congestion at Verizon

By laura
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02December

Yahoo! finally found their broken cable (I had no idea Yahoo had fiber) and fixed it. Now, I’m seeing a lot of reports that Verizon is accepting mail very, very slowly. Some folks are reporting no more than 20 messages a minute. This could be due to congestion, and just an underpowered system, or it could be some purposeful throttling on Verizon’s end. In any case, this is affecting a...

November 25, 2014

My holiday email prediction

By laura
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2 comments
25November

I was on IRC with a group of ESP delivery specialists last week and one of them was looking for something to blog about. I suggested a list of holiday predictions. Not that I have a huge number of holiday predictions, but I did come up with one. During the holiday season at least one retailer will decide that they have information so important that they will ignore my opt-0ut request and add me...

November 24, 2014

Yahoo problems

By laura
1 Min read
6 comments
24November

I’m seeing scattered reports today that a lot of places are seeing backed up queues to Yahoo. They’ve had some problems over the last few days and seem to be still recovering. It’s looking like it’s something internal to Yahoo. One set of error messages I’ve seen reported by numerous people is: “451 4.3.2 Internal error reading data.” It’s not you...

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