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I started writing this blog post while sitting on a conference call with a bunch of senders discussing some industry wide problems folks are having with delivery. Of course the issue of Microsoft comes up. A lot of senders are struggling with reaching the inbox there and no one has any real, clear guidance on how to resolve it. And the MS employees who regularly answer questions and help folks...
Got an email this morning from a company advertising their newest webinar “The Two Pillars of Effective Large-Scale Email: Security and Deliverability.” The message came to a tagged address, so clearly I’d given them one at some point. But I didn’t recognize the name or company or anything. I did a search to seen when I may have interacted with this company in the past...
Things have been a little unsettled at Microsoft webmail properties over the last few months. A number of ESPs reported significantly increased deferrals from Microsoft properties starting sometime late in November. Others saw reduced open rates across their customer base starting in late October. More recently, people are noticing higher complaint rates as well as an increase in mail being...
For some reason otherwise legitimate ESPs have over the years picked up a habit of obfuscating who they are. I don’t mean those cases where they use a customers subdomain for their infrastructure or bounce address. If the customer is Harper Collins then mail “from” @bounce.e.harpercollins.com sent from a server claiming to be mail3871.e.harpercollins.com isn’t unreasonable...
If you follow any infosec sources you’ve probably already heard a lot about Meltdown and Spectre, Kaiser and KPTI. If not, you’ve probably seen headlines like Major flaw in millions of Intel chips revealed or Intel sells off for a second day as massive security exploit shakes the stock. What is it? These are all about a cluster of related security issues that exploit features shared...
One of the client projects I’m working on includes doing a lot of research on MXs, including some classification work. Part of the work involves identifying the company running the MX. Many of the times this is obvious; mail.protection.outlook.com is office365, for instance. There are other cases where the connection between the MX and the host company is not as obvious. That’s where...
This is the time of year when everyone starts posting their predictions for the coming year. Despite over a decade of blogging and close to 2500 blog posts, I have’t consistently written prediction articles here. Many years I don’t see big changes on the horizon, so there’s not a lot to comment on. Incremental changes are status quo, nothing earth shattering there. But...
I just got some mail claiming to be from “Bank of America <secure@bofasecure.com>”. It passes SPF: Received-SPF: Pass (sender SPF authorized) identity=mailfrom; client-ip=185.235.176.160; helo=bofasecure.com; It passes DKIM: Authentication-Results: mx.wordtothewise.com (amavisd-new); dkim=pass (1024-bit key) header.d=bofasecure.com The visible RFC 822 From address is strictly...
We often want to know whether two hostnames are controlled by the same person, or not. One case for that is cookie privacy in web browsers. We want pages at www.blighty.com and images.blighty.com and blighty.com to all be able to set and read cookies for each other – so a user only needs to log in once for pages or images on all of them to work well together. So we allow all of them to...
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